Board of directors

Pierre Donaldson

Your position: Chairman & CEO

Pierre has more then 30 years of experience in the software industry both as an operator and as a venture capitalist.

Prior to joining Aheeva, Pierre was Executive Chairman of Planora Inc. (acquired by Red Prairie Inc. in July 2012). He was also a partner at JLA Ventures and the BlackBerry Partners Fund.

Pierre played a leadership role in a number of companies in North America and in Europe: Bioscrypt Inc., Descartes Systems Group, Treasury Services Corporation (acquired by Oracle), Virtual Prototypes Inc. and Dun&Bradstreet Software.

He received his Bachelor of Commerce from l’École des Hautes Études Commerciales (H.E.C.) in Montréal.

Georges KARAM

Your position: Member of the board

Georges Karam, CEO, co-founded Aheeva in 2000 and Atelka in 2003.

Mr. Karam is a notorious leader with over 15 years of experience in every aspect related to the start-up, stabilization and growth of Aheeva. Prior to co-founding Atelka and Aheeva Technology Inc., Mr. Karam held positions in the information technology sector where he specialized in computer telephony.

Mr. Karam holds a Bachelor of Computer Sciences from l'Université du Québec à Montréal (UQAM) and a Masters of Business Administration from HEC Montréal.

François LAMBERT

Your position: Member of the board

François Lambert co-founded Aheeva in 2000 and Atelka in 2003.

Mr. Lambert is a savvy business man with over 20 years of experience in every aspect related to operations, management and IT of Atelka and Aheeva.

François Lambert was Chief Operations Officer of Atelka until 2008 but is currently an active member of the board and exploring additional avenues and opportunities.

Mr. Lambert holds a Bachelor degree in Accounting from Université du Québec en Outaouais (UQO).

Pierre RACZ

Your position: Member of the board

Pierre Racz is Member of the Board. He is also the Principal Co-Founder and CEO of Genetec. .

 With almost 30 years of hardware and software development experience, Pierre Racz holds a very keen motivation regarding his field and his accomplishments, which reflect his extensive expertise.

 Prior to this, Pierre Racz worked as Principal Engineer at DMR (Fujitsu Consulting), a global system integration house and as a Chief Engineer at TTL, a research & development firm in ambulatory medical instrumentation.

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The Aheeva teams are specialized in the creation of products and services for contact centers. AheevaCCS solution provides you with the most advanced features for your inbound and outbound campaigns as well as management and scripting. The AheevaCCS customers benefit from effective tools for agent supervision as well as the possibility to managing quality in real-time and remotely and to analyze performance through detailed reports. AheevaWFM and AheevaHR solutions are dedicated to facilitating the management of your human resources dealing with planning, recruitment or agent life cycle analysis. Aheeva also benefits from a worldwide network of partners thanks to a high quality partners program. Always concerned with offering you the best backing, Aheeva also developed a whole palette of Professional Services to cover integration, support and training. | Asterisk Contact Center   Asterisk Contact Center