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AheevaHR is a solution that aims at facilitating your human resources management and your access to all the data pertaining to it: recruitment, candidates' profile, availabilities, agent life cycle, etc.


Our solution introduces 4 modules: Administration, Recruitment, Employees and Reports.

 

The Administration module allows you to:

- Define and capture all the information pertaining to your company.

- Define fields, forms and templates to be displayed in the 3 other modules.

- Define security rules (users, roles, password etc.) and the level of access for viewing and modifying the information (pages, forms, fields).
The benefits:
  • Access historical information on the agent's life cycle, from the moment they applied for the position.
  • Analyze your staff evolution and anticipate actions to be taken against attrition.
  • Protect the sensitive data by defining the various levels of access to the information.

  »

You efficiently manage your resources.

 

 

The Employees module allows you to:

- Enter and access all the information on an employee from a single page (personal information, type of contract, salary, etc...).

 

The Recruitment module allows you to:

- Define recruitment needs.

- Store the profiles of the candidates.

- Follow the progress of the recruitment (phone conversation, pre-selection, etc.).

 

The Reports module allows you to:

- Generate reports to follow the evolution of your staff, attrition rate, training needs, etc

- Extract customized information related to the employees

- Generate different types of forms (various formats)

- Generate reports to monitor the access and activities of the users of the AheevaHR application

 

 

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The Aheeva teams are specialized in the creation of products and services for contact centers. AheevaCCS solution provides you with the most advanced features for your inbound and outbound campaigns as well as management and scripting. The AheevaCCS customers benefit from effective tools for agent supervision as well as the possibility to managing quality in real-time and remotely and to analyze performance through detailed reports. AheevaWFM and AheevaHR solutions are dedicated to facilitating the management of your human resources dealing with planning, recruitment or agent life cycle analysis. Aheeva also benefits from a worldwide network of partners thanks to a high quality partners program. Always concerned with offering you the best backing, Aheeva also developed a whole palette of Professional Services to cover integration, support and training. | Asterisk Contact Center   Asterisk Contact Center