Aheeva offers a complete family of customizable and flexible products for contact centers to optimize their campaign management and improve their performance.
Exceed your expectations starting today and widen your organization's possibilities!
- Elect a complete solution for inbound and outbound calls
- Ensure a transparent workforce management with detailed reports
- Adopt a real-time quality monitoring, locally and remote
- Increase your customers' satisfaction through a personalized upgradable service
- Maximize your agents' productivity for any type of campaigns
AheevaWFM: Make it easier for you to perform the daily management of your staff
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The Aheeva teams are specialized in the creation of products and services for contact centers. AheevaCCS solution provides you with the most advanced features for your inbound and outbound campaigns as well as management and scripting. The AheevaCCS customers benefit from effective tools for agent supervision as well as the possibility to managing quality in real-time and remotely and to analyze performance through detailed reports. AheevaWFM and AheevaHR solutions are dedicated to facilitating the management of your human resources dealing with planning, recruitment or agent life cycle analysis. Aheeva also benefits from a worldwide network of partners thanks to a high quality partners program. Always concerned with offering you the best backing, Aheeva also developed a whole palette of Professional Services to cover integration, support and training. | Asterisk Contact Center