No trace cookies will be left on your hard drive; only session cookies will be used to identify current sessions during navigation on .asp type pages. No information may be obtained from these cookies.
However, we do use our server log-files in order to collect statistics. The information used is general data (i.e.: the number of site visitors, the most frequently visited pages, the sites that refer the greatest number of visitors, etc.) and not personal information.
2. ACCESSING YOUR PERSONAL INFORMATION
Every user who sent personal information (name, address, curriculum vitae, etc.) to Aheeva has free and open access to all information relating to his/her person, and may therefore ask to be made aware, via email and free of charge, of all information held by Aheeva relating to his/her person.
Unless you make a formal request to have your records deleted, your personal information is stored over an indefinite period of time.
All file requests must be sent to: firstname.lastname@example.org
IMPORTANT: For identification and confidentiality purposes, please provide the following information when making your file requests:
2.1. Given name and surname
2.2. Email address used when you filled out the online form
Failure to provide us with one or more of the above will prevent us from fulfilling your request.
3. SECURITY OF YOUR PERSONAL INFORMATION
3.1. How? Your personal information is maintained on a server protected from intrusions by a firewall. The server itself is enclosed in a locked-access room, this one being located in locked-access premises protected by an alarm system, located in a secure building that is locked during non-business hours.
3.2. Why? Your personal information is stored for reference, communication and identification purposes only. Unless you make a formal request to have your records deleted, your personal information is stored over an indefinite period of time.
We, at Aheeva, certify that your personal information will not be given, loaned nor sold to anyone and that you will not fall victim to any undue solicitation on our behalf.
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The Aheeva teams are specialized in the creation of products and services for contact centers. AheevaCCS solution provides you with the most advanced features for your inbound and outbound campaigns as well as management and scripting. The AheevaCCS customers benefit from effective tools for agent supervision as well as the possibility to managing quality in real-time and remotely and to analyze performance through detailed reports. AheevaWFM and AheevaHR solutions are dedicated to facilitating the management of your human resources dealing with planning, recruitment or agent life cycle analysis. Aheeva also benefits from a worldwide network of partners thanks to a high quality partners program. Always concerned with offering you the best backing, Aheeva also developed a whole palette of Professional Services to cover integration, support and training. | Asterisk Contact Center