November 1, 2006

Aheeva Technology wins the 2006 Best-of-Show award

Aheeva CCS (Contact Center Suite) from the Canadian company Aheeva Technology wins the coveted Best-of-Show award at ICMI’s Annual Call Center Exhibition.

November 6, 2006 (Montreal, Canada) — Organized this last September in Seatle by the International Customer Management Institute (ICMI), the ACCE features the largest exhibition of contact center solutions in the market. And there, amongst fellow contact center representatives and experts, Aheeva was selected to be one of this year’s winners of the coveted Best-of-Show award.

The award is presented to companies that participated in the Annual Call Center Exhibition and that have demonstrated superior innovation, dedication and pursuit of excellence in providing their products and services to the market.

Built around the award-winning, standard-based and open source Asterisk© IP-PBX, Aheeva CCS provides a full-featured, multimedia customer contact and relations management platform at a fraction of the cost attached to comparative products by other traditional competitors.

Standard Aheeva CCS’s features include inbound and outbound capabilities with a complete range of dialing modes, scripting, 100% digital recording, real-time monitoring and statistics, and work force management. The features are entirely customizable and fully integrated into a single platform that is accessible from anywhere through an Internet browser.

Version 2.2 of the application introduces support for low bandwidth, extensive system security, collapsible menus, multilingual interface in Spanish and French and adds a detailed calling list report to its already substantial reporting tools.

About Aheeva Technology
Aheeva is an emerging technology leader that provides innovative management solutions to call and contact centers throughout the world. It provides efficient and low TCO (Total Cost Of Ownership) inbound and outbound business communication solutions that compete in quality with those of larger international solutions providers. Aheeva now attracts international attention. Working with partners and resellers in the United States, Canada, Mexico and the Caribbean, South America, Africa, Europe, Australia, South East Asia and India, Aheeva’s business communication solutions are reaching a growing number of clients around the world.

For more information, please contact:
Roger Quirion
www.aheeva.com
+ 1 (514) 223-2581 ext. 2260
+ 1 (866) 348-2581 ext. 2260