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Call Center Software
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February 20, 2008New step in Aheeva-Digium long term partnershipAheeva Technology strengthens its partnership with Digium and broadens its offer to the market by becoming Select Digium Reseller. February 20th, 2008 (Montreal, Canada) — Aheeva Technology, leader in Call Center Software, becomes Digium's key player in Eastern Canada, by selling the products of the open source telephony giant. Aheeva became a Digium-certified Asterisk Professionnal "dCAP" and a Training Partner last year and has now a complete schedule of training to come. "At this point, it was just the natural course for us to become reseller. We strongly believe that we can substantially accelerate the expansion of IP with Small and Medium Business (SMB) market share" declared Georges Karam, CEO. "Aheeva has many years of experience in implementing and supporting Aheeva CCS". Aheeva's founders have been strong advocates of open source telephony since day one, when they decided to base Aheeva CCS on Asterisk® five years ago. "At that time, it was clear to us that Asterisk was the best choice, and we never looked back." said François Lambert, COO. "Some of the work that resulted from this is now available to the community". About Aheeva CCS Multiple awards winner - Aheeva Contact Center Solution is an innovative Asterisk®-based customer contact and relations management platform. Its customizable and streamlined components work transparently, in real time and make Web-based remote monitoring and management possible anywhere with an Internet connection. Aheeva CCS has an exceptional ability to provide highly scalable IP solutions that can be deployed in all Contact Centers, regardless of their size, and accommodate the changing needs of any business. About Digium Digium®, Inc., the Asterisk® Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999, Digium has grown to become the open source alternative to the traditional communication providers, with offerings that cost as much as 80 percent less than proprietary voice communication platforms.
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