Aheeva is happy to announce the arrival of a new resale partner located in France: Senetis.
Created in 2007, Senetis is a service provider in computing technologies. Specialized in computer and telephone equipment management, Senetis also advises companies in choosing deployment and computing solutions. Based in the Anjou region, Senetis plays a role in the entire Western region of France.
Aheeva is happy to announce the release of the new version 5.0. The great novelty is Virtual On Hold which is a mechanism that allows a calling customer to avoid waiting on the phone for an available agent. Instead, the system will offer the customer the possibility to hang up the call and replace its call in the queue with a virtual call, thus not losing his turn. When the virtual call reaches the top of the queue, the customer will receive a call and immediately get connected to an agent. New License Manager: Increased flexibility in the management of multiple licenses.
Aheeva announce its new partner in Mexico: GOPAC
Aheeva is pleased to announce the arrival of new partners in its network of Latin America: GND from Costa Rica, Neocenter from Mexico and Media Blended from Brazil.
Check out our partner program and benefit from our experience in sales and marketing
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The Aheeva teams are specialized in the creation of products and services for contact centers. AheevaCCS solution provides you with the most advanced features for your inbound and outbound campaigns as well as management and scripting. The AheevaCCS customers benefit from effective tools for agent supervision as well as the possibility to managing quality in real-time and remotely and to analyze performance through detailed reports. AheevaWFM and AheevaHR solutions are dedicated to facilitating the management of your human resources dealing with planning, recruitment or agent life cycle analysis. Aheeva also benefits from a worldwide network of partners thanks to a high quality partners program. Always concerned with offering you the best backing, Aheeva also developed a whole palette of Professional Services to cover integration, support and training. | Asterisk Contact Center