Aheeva Answers



Aheeva will be present at the most important event for technology in the world WCIT
from September 29, 2014 to October 01, 2014

Localization: ExpoGuadalajara, Guadalajara, Jalisco, Mexico

WCIT, It is an international high level congress that brings together more than 50 exhibitors and up to 2,500 delegates from around 80 countries , such as Corporate leaders, Policymakers, Government officials and Academia Members to discuss emerging issues on ICTs, debate hot topics, and address how legal, political, and economic trends affect business models.

Under the theme “Building the Digital Age Together”, WCIT 2014 will feature a high level conference program, B2B meetings, innovation showcases and more

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Training AheevaCCS V5.0 in Mexico in Spanish
September 08, 2014

This course is aimed at those who instal, implement and provide maintenance services for this platform.
From 8 to 12 September 2014 from 9:00 a.m. to 6:00 pm at Neocenter
Av. Division del Norte 1354 Piso 2-202
Colonia Letran Valle 03650, Mexico D.F
Tel: 52(55)85 90 90 00 Ext 7011
$ 999 plus tax
Register and pay for 6 or 12 months without interest, with credit card, no commission!

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Aheeva CCS Version 5.0 is now available
August 26, 2014

Aheeva is happy to announce the release of the new version 5.0.
The great novelty is Virtual On Hold which is a mechanism that allows a calling customer to avoid waiting on the phone for an available agent. Instead, the system will offer the customer the possibility to hang up the call and replace its call in the queue with a virtual call, thus not losing his turn. When the virtual call reaches the top of the queue, the customer will receive a call and immediately get connected to an agent.

New License Manager: Increased flexibility in the management of multiple licenses.

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New Aheeva partner in Mexico
August 08, 2014

Aheeva is pleased to announce the arrival of a new partner in Mexico: TecnoSis

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Aheeva Technology Inc.

1400 Metcalfe St
Suite 200 Montréal, Québec
H3A 1X2 Canada

Phone: +1 (514) 223 2581



Aheeva customers


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The Aheeva teams are specialized in the creation of products and services for contact centers. AheevaCCS solution provides you with the most advanced features for your inbound and outbound campaigns as well as management and scripting. The AheevaCCS customers benefit from effective tools for agent supervision as well as the possibility to managing quality in real-time and remotely and to analyze performance through detailed reports. AheevaWFM and AheevaHR solutions are dedicated to facilitating the management of your human resources dealing with planning, recruitment or agent life cycle analysis. Aheeva also benefits from a worldwide network of partners thanks to a high quality partners program. Always concerned with offering you the best backing, Aheeva also developed a whole palette of Professional Services to cover integration, support and training. | Asterisk Contact Center   Asterisk Contact Center