Aheeva FlexWork
Seamless Solution, Convenient Price
Seamless Solution, Convenient Price
Traditional models often force contact centers into rigid licensing agreements and inflexible infrastructure setups that don't reflect how modern businesses operate. Aheeva FlexWork changes that by offering true adaptability — designed around two core principles: deployment flexibility and licensing agility. Whether you need the control of on-premise installations, the scalability of public cloud, or a dedicated private cloud environment, FlexWork supports your operational goals. And with flexible licensing — ranging from perpetual ownership to subscriptions or usage-based billing — you can align technology costs with how your teams actually work. It’s a model built to fit your business, not the other way around.
Aheeva's FlexWork licensing framework provides a variety of commercial models designed to match your organization’s financial strategy and operational tempo. Whether you’re looking to control capital expenditure, align costs with usage, or respond to seasonal shifts, there's a FlexWork license structure to meet your needs
This is Aheeva’s perpetual license model, offering full, long-term ownership of the software. It’s ideal for organizations seeking to make a one-time investment in their contact center infrastructure while maintaining continuous access to updates and support through an annual maintenance contract. This model is often preferred by enterprises with long budgeting cycles and in-house IT capabilities that value asset ownership and long-term cost savings.
This license is billed monthly or annually, offering predictable operating expenses and scalability. Organizations can easily adjust licenses as headcount or service volumes change. It’s an ideal solution for businesses that want to minimize upfront costs, maximize flexibility, and maintain access to Aheeva’s full feature set with less long-term commitment.
This model is designed for dynamic, high-variability environments where the number of concurrent agents fluctuates throughout the day or across shifts. Instead of paying for named or fixed licenses, businesses are billed based on the highest average number of concurrent agents per day. This model is ideal for organizations operating in multiple shifts, managing part-time or freelance teams, or responding to irregular daily demand — without overpaying for capacity they don’t consistently use.
FlexWork offers three distinct deployment options, each crafted to address different operational goals, infrastructure policies, and IT resource strategies. These models allow businesses to align their contact center environment with their existing technical landscape and compliance requirements.
This model allows you to deploy Aheeva entirely within your own infrastructure — whether on physical servers or virtualized environments in your private data center. It’s ideal for organizations where data sovereignty, internal compliance mandates, or strict access controls demand full control of all systems. With this model, IT teams manage every aspect of the deployment, including maintenance, security, and system updates, ensuring alignment with internal governance practices.
This model offers the benefits of cloud scalability while maintaining isolation and dedicated resources. Hosted either by Aheeva or a trusted partner, it provides a controlled cloud environment with better predictability and security than public cloud infrastructure. Organizations benefit from reduced IT overhead without compromising on control or performance.
Built for speed and cost-efficiency, the public cloud model leverages shared infrastructure hosted and managed by Aheeva or its certified partners. It’s a multi-tenant setup ideal for small to medium-sized enterprises, fast-scaling teams, or organizations needing rapid deployment without the need for deep IT involvement. This model supports fast onboarding and global reach.