“Aheeva wasn’t the first and only solution our contact center have tried, but it’s simplicity, flexibility and robustness made it our first choice and after being a client for over 12 years our ROI has been 10X greater then anticipated. Reporting out of the box and other functionalities are very complete and customizable. Aheeva’s support is quick to respond special in our 24/7 environment. Their Development Team has been able to help us with the most complex migrations and integrations into our clients platforms.”

“Aheeva has a mix of plenty of things that formed our overall impression. Whether it was features, customer service, and easiness of use, a modern software, built on modern technology, very fast, reliable, very convenient price and backed up by very talented team. We, Wasla Outsourcing have been a loyal client and partner for Aheeva since 2008. Aheeva is one of few companies that earned our respect in both terms of service and after-sales support, Aheeva has really impressed us. We see ourselves doing business with them for the foreseeable future.”

“At EMITEK we are extremely grateful for the sales and service support that AHEEVA has given to the EMITEK Team both in the Caribbean and in the LATAM Region, their product is stable and very innovative since it provides what few contact center platforms provide which is the integration of social media platforms like WhatsApp, Tweeter and Facebook, chatbot, regular chat, email, and telephony ALL on the same platform. EMITEK is very proud to represent AHEEVA and looking forward to continuing to grow the market side by side with them.”

“ Innocom is proud to work with a brand like AHEEVA. Our clients are totally satisfied with the high quality of the platform, the service and forever staying at the forefront of new trends in the Call Center and Omnichannel business. We are honored to represent in 3 countries of the Central American region (El Salvador, Guatemala and Honduras) a flexible, complete and comprehensive solution that is easily adapted to any contact center scheme.”

“Inventtis trusts the seriousness, flexibility and performance that Aheeva offers to its channels and customers. We have important cases that we were only able to successfully implement with the commitment and help of Aheeva to meet the demands of IT security and, mainly, of innovations. With Aheeva's partnership strengthened and all the support provided, Inventtis decided to increase its area of operation and in the next months we should start new projects in at least 7 countries, all due to a 100% web and multi-language platform.”

As distributors, we consider Aheeva as a business platform that provides solutions in the market and in the cloud due to its interoperability and mobility capacity, being multichannel and robust. During these 7 years of working with the brand, we have seen how it consolidates as a Contact Center platform, being a platform for monitoring centers, health care centers, collection operations, among others.”

Pivotal on Demand, powered by Aheeva, is a fully-functional cloud contact centre solution that simplifies deployment and delivers features and functionality that create meaningful customer experiences. As a true on-demand contact centre solution, businesses can seamlessly scale up and down to realise operational benefits, with usage calculated per agent, per day. Pivotal on Demand’s pay-per-use model shifts technology costs to an easy-to-manage operating expense, with no major upfront capital expenditure or defined-term lock-in. And with pre-built integrations to popular CRM solutions, businesses can improve customer satisfaction and create more meaningful interactions.”

“Aheeva is a complete solution for a contact center operation, which in addition to being flexible and meeting different operational needs, demonstrates to be an extremely stable and reliable platform, essential attributes for any operation. We are proud to hear constant compliments from our customers about the features and reliability of the Aheeva Solution.”

“We have worked with Aheeva since 2008 and we have grown along with the platform, we have seen great changes in recent years, which has allowed our clients to have greater productivity and attention for their clients through its different communication channels, Aheeva It has allowed growth in the Call Center branch of different branches or sectors such as Hotels, financials, communications, etc. In conclusion, we consider the Aheeva platform as an accessible and complete tool for the operation of a Call Center.”

“Business Value Consulting chose Aheeva as our ONLY ally for the guarantee of quality, stability and technological strength. AheevaCCS is the best omnichannel contact center platform that works both on-premise and cloud deployments alike offering integration with social networks, call scheduling, flows with integrations to web-services, databases, automated callbacks and powerful outbound dialing options (predictive, preview, broadcast, progressive), multi-tenancy and white-label options along with a package of functionalities that make AheevaCCS a unique offering to improve the experience of administrators, supervisors, agents and clients”.