Why Aheeva?

Aheeva stands as the preferred choice for companies seeking unwavering commitment. We diligently provide contact centers with superior quality products and solutions that consistently surpass client expectations.
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Embrace the power of Aheeva Contact Center - a cloud-driven solution built on reliability, delivering unmatched performance and future-proofing your operations. Experience exceptional customer-centricity and stay ahead of the competition with our industry-leading, innovative platform.

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We Stand OUT

Cloud-Powered Excellence

Leverage the transformative power of the cloud with our cutting-edge technology, ensuring seamless scalability, unmatched flexibility, and simplified maintenance.

Reliability at its Core

Trust in our robust infrastructure that guarantees uninterrupted operations and maximizes uptime, empowering your contact center to deliver consistent and dependable customer experiences.

Unmatched Performance

Experience industry-leading performance with our advanced cloud-based solutions, optimizing efficiency and empowering your agents to excel in customer interactions.

Future-Proof Your Operations

Stay ahead of the curve with our innovative cloud platform, built to adapt and evolve alongside your business needs, enabling you to embrace emerging technologies and trends effortlessly.

Customer-Centric Approach

With Aheeva, customer satisfaction takes center stage. Our reliable cloud infrastructure and comprehensive solutions ensure your contact center is primed to deliver exceptional experiences that keep your customers coming back.

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Features

Choose Aheeva for Something Better

Propel your business to new heights with Aheeva Contact Centre Solution

Pre-sales Support

Installation and pre-configuration
Demos and proof of concepts
Integration and professional

Support Services

World wide support teams
Guaranteed attention within the hour following the request
Priority 1 issues resolved within 4 hours following the first call

Self-help Portal

Self-service and self-help functions
Quick solutions for your everyday “How To” needs
Ticketing tool where to log and follow every one of your issues

Training

On-site or remote sessions for admins, supervisors and agents
In-depth certification programs for partners
Training sessions given in French, English or Spanish

Integration Services

Dedicated Integration Team
Integration with business-specific applications.
Expertise in developing, deploying, and supporting rich solutions the way you envisioned them.