Flexible, AI‑Powered
Contact Centre Platform
Flexible deployment, flexible licensing, smiling customers
that’s Aheeva Flex with AI

Flexible deployment, flexible licensing, smiling customers
that’s Aheeva Flex with AI
Real‑time transcription, sentiment & intent detection plus knowledge‑base and conversational bots that automate tasks and elevate every interaction.
Voice, email, chat, social and more — all channels in one view, complete with a full customer journey timeline for true, context‑rich service.
Cloud, on‑premise or hybrid. Choose subscription, on‑demand or perpetual models to match your business and budget.
Deliver consistent, high-quality service across every customer channel.
Empower your agents with real-time support through our AI Assist panel. This smart assistant provides live call transcription and contextual knowledge suggestions as the conversation unfolds—helping agents respond faster, stay informed, and deliver exceptional service.
Gain a complete view of every customer interaction—across voice, email, and chat—in one seamless timeline. Track the entire journey in real time, ensuring your team has the full context to personalize every conversation and resolve issues faster.
Our powerful integrations streamline workflows, and bring call and interaction history directly into your helpdesk—so your agents have everything they need in one place.
Manage all customer interactions—voice, email, chat, and more—from a single, intuitive platform. Aheeva gives you complete visibility and control across channels, helping your team deliver consistent, high-quality support wherever your customers are.